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OTO Cabs Customer

by leveraging the latest safety technologies and onboarding/training process for our experienced driver. Every ride is tracked by OTO Cabs, with access to granular latitudinal and longitudinal

(A) Verified Drivers Only

Every driver undergoes strict verification before onboarding.

Ratings & Reviews

Riders can view driver ratings before booking.

(B) In-App Security Features

SOS Emergency

Button – Directly connects to the police and OTO Cabs support.

Live Ride Tracking

Share real-time location with family/friends.

Number Masking

Protects rider and driver phone numbers from being shared.

(C) AI & Technology-Based Safety

AI Route Monitoring

Detects unexpected detours and alerts support.

Automatic Trip End Alerts

If a ride doesn’t end within a reasonable time, an alert is sent.

(D) Women & Night Safety Features

Women-Only Driver Option

Female riders can request female drivers.

Late-Night Security Checks

Additional ID verification for night rides.

(E) Customer/Rider Insurance

Trip Insurance

– Covers accidents and medical emergencies.

3. Post-Ride Safety & Reporting

Instant Reporting

Riders and drivers can report safety issues within the app.

Strict Penalty for Misconduct

Zero tolerance for harassment, abuse, or misconduct.

24/7 Safety Helpline

Dedicated team to handle complaints and urgent issues.

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